OuiPool Refund Policy

Version 2026-10-24

Placeholder text — the final policy is being prepared by our legal counsel. The summary below describes how refunds work today.

If your pool does not fill by its deadline, nobody is charged — the card authorization is released automatically.

Before a pool fills you can cancel your spot anytime; the hold on your card is released and you are never charged.

If a venue declines or lets a request-to-book pool expire, every authorization is released in full.